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Counting on technology to overcome breakdown in personalization
07/24/2017|4:35:01 PM|
The blend of Bluetooth beacon technology, hyper local marketing, and GPS geo-fencing can help hotels to convey what they have to offer and in turn, improve the overall stay experience.
Priceline Group CEO: online travel in China may still witness “significant volatility”
06/19/2017|1:58:57 PM|
Priceline CEO Glenn D. Fogel believes that price is still incredibly important in China's OTA market. The key of setting up a brand in China is to understand ecosystems – Baidu, Alibaba and Tencent.
Japanese media firm Recruit acquires guest feedback platform TrustYou
06/14/2017|5:01:05 PM|
Japanese internet and media group Recruit Holdings announced that it has acquired TrustYou, the world’s largest guest feedback platform, with the goal to further invest in the international hospitality and travel market.
Hotelbeds confirms Thailand as top Asian destination, chooses Bangkok for first MarketHub Asia event
05/24/2017|8:36:11 AM|
Hotelbeds Group, a global bedbank giant and business-to-business travel service provider, announced that its Hotelbeds brand has chosen Bangkok, Thailand as the host destination for the first edition of Hotelbeds MarketHub Asia.
Google Street View comes to planes with SAS’s interactive tours
04/10/2015|3:54:31 PM|
SAS has launched an interactive Google Street View tour of its new long-haul cabin configuration which lets passengers navigate the aircraft, enticing them to learn more and book.
How airlines can acquire an innovation mindset?
03/24/2017|10:16:56 AM|
Kieron Branagan, CEO of OpenJaw, a travel tech firm and subsidiary of TravelSky, reflects on innovation strategies for the airline business, based on external research as well as the company's internal efforts.
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Ctrip takes a big step in pursuit of going global
11/27/2016|9:50:20 AM|
Drifting away from intense competition in the domestic OTA market, Ctrip seems to have come a long way in a span of 18 months. The decision to acquire Skyscanner means Ctrip isn’t just a single market player anymore.
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