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Search results for “Consumer complaints”
Low fares may end up costing more than airlines think
11/26/2007
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10:43:00 AM
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Jetstar, Australia’s newest low cost carrier, offered 5000 fares for just five cents in a move to draw the spotlight away from Tiger Airways launch on the Australian domestic network. However, shadowing this move is the threat that Jetstar may be investigated over the way they treat their customers under the Fair Trading Act. (11/22/2007)
Expedia's new media-based pricing model demystified
11/23/2007
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11:00:00 AM
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2007-11-21:In an online travel world, where travelers increasingly turn to OTAs for browsing but not necessarily for buying, Expedia introduces a hybrid economic model that blends transaction pricing with cost-per-click pricing, recognizing the media value of its travel network.
Travelocity fined for Cuba trips
08/20/2007
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9:14:00 AM
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August 16, 2007:In a first for an online travel company, Travelocity.com has been fined by federal regulators for booking trips between the U.S. and Cuba in violation of a 45-year-old embargo.
Bedsearcher launches review service, to help in protecting the industry
08/28/2007
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9:25:00 AM
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Accommodation provider Bedsearcher has launched a new review service for its booking site. (8/24/2007)
Hotwire’s president talks about so-called ‘opaque’ travel sites
08/24/2009
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9:52:13 AM
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Clem Bason is the president of Hotwire.com, the discount travel Web site. I asked him about the outlook for bargains in the second half of the summer, and to address some of the consumer complaints about so-called “opaque” travel sites.
Frequent flier executives concerned about reward availability: survey
03/02/2007
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5:30:00 PM
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Seat availability is “too limited” at the lowest reward level, as per the findings of a recent survey of frequent flier programme management. (2/28/2007)
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