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Search: Jonathan Tong
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AI breaks into travel, but has yet to break the trust barrier
10/13/2025
|
6 months ago
Algorithms understand itineraries—but not yet the human heart.
Identifying a traveller – how can digital transformation pave way for it?
10/17/2017
|
8 years ago
Digital transformation isn't a trend, rather it’s a journey and airlines’ answer to the Fourth Industrial Revolution, said
Jonathan Tong
at Amadeus.
"Direct sales" going up for Chinese carriers, but is it enough?
10/18/2017
|
8 years ago
Top carriers in China today have 40-45% sales coming in via "direct" channels. But this figure also includes selling inventory via OTAs. So this doesn't translate into owning the passenger for airlines.
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