46 per cent of travel insurance payouts for Chinese travellers were for compensation for changes to travel schedules, 35 per cent were for travel delays and 15 per cent were to cover the cost of medical care.
Genting Cruise Lines plans to begin serving a new 200,000 tons-class cruise ship in 2021 and will accommodate up to 9,500 passengers to make it the world’s most capacity.
With ICE Portal, Shiji will improve the curation and distribution of visual content to multiple channels for the hospitality industry.
AirAsia remains firmly in 1st place for international airlines marketing on WeChat, Marriott, Starwood, Hilton, and Shangri-la are ranked at the top of hotel lists.
The number of the Alipay users born between 1960 and 1969 increased 230% compared to 2018’s new year week, and total consumption by this group increased 250% year-over-year.
Users born in the 1980s and 1990s made more than 80% of bookings made by independent Chinese travellers on Airbnb for the 2019 CNY holiday.
A desire for more flexibility is a common theme for non-managers, and younger generations.
Hotels should strengthen their monitoring of online reviews and provide effective feedback as great online reputation is essential for positive brand awareness and increased customer satisfaction.