That theme also pervades the association's 10-year travel forecast: No matter how bad the rest of your travel experience may be, you'll be connected.
Connected or no, the central conclusion about the future of air travel is contained in this excerpt from the current issue of Airline Passenger Experience, APEX's publication: "Seat manufacturers are now under constant pressure from their airline customers to focus on three design parameters: lighter seats, increased number of seats abreast with varying widths and reduced seat pitch." In short, expect economy class to get worse, not better; "lighter, tighter, and narrower" is the guiding principle.
Beyond that overview, much of the detailed APEX forecast focuses on more and better electronic connectivity.