Search results for “personalization”
Accor’s renewed focus – aspirational and experiential aspects of a guest
06/11/2019|4:16:13 PM|
The driver for Accor going forward is the renewed focus on live + work + play aspects of a guest and owning the relationship, drifting away from being just owner of properties.
Chinese leisure accommodation startup SpaceBox bags over RMB 10 million
07/11/2019|10:08:09 AM|
SpaceBox provides integration solutions for individual hotels targeting younger people.
Marriott looks to China for travel innovators
07/05/2019|2:31:30 PM|
The world's largest hotel group shortlisted 7 startups in China, mainly from IoT, AI, AR and other digital services, to present their vision of the future of elevated guest experiences.
Chinese travel companies show penchant for embracing cloud services
05/21/2019|6:18:00 PM|
Cloud is a force to reckon with. Chinese travel companies in their endeavour to embrace agile transformation for the digital era are making progress on this count.
Amadeus helps China Railway on distribution amid evolution of global rail industry
07/02/2019|8:20:20 AM|
The company plays a role in connecting rail operators to travel agencies for now. Rail is a strategically important part to build a full-service travel platform.
Key to having a seamless conversation – capture all interactions
11/21/2017|9:59:06 AM|
The probability of ‘restarting’ a conversation as a passenger moves across channels has to come down. Blair Koch, Datalex’s CTO and President USA asserts that airlines need to capture all the interactions, encompassing offline and online touchpoints.
"Ctrip is not a traditional company": CEO Jane Sun
05/15/2019|3:00:47 PM|
The group asserts that in addition to being a "hi-tech" company, and its focus on expanding the product list and reach, one of Ctrip's biggest strengths lies in being reliable.
Data optimization – a journey that is all about preparedness and diligence
04/10/2019|9:48:37 AM|
Capitalizing on various sources of data is imperative, and for this, an organization has to plan in a meticulous way. As it turns out, China Eastern is reaping rewards after two years of planning, and is continuously refining its initiative with relevant people, data platform, data governance etc.
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