Search results for “customer experience”
Tongcheng-elong’s CEO throws light on effective recovery strategy in Q3
11/28/2020|8:52:19 PM|
The company is looking at cost-effective traffic sources, especially in lower-tier cities, and banking on technological innovations going forward. The plan is to have 200 million annual paying users by 2021.
Singapore’s Scoot introduces a localized chatbot for digital savvy Chinese travelers
11/19/2020|11:12:07 PM|
Exemplifying its prowess as a digitally forward entity, Scoot has launched its Chinese chatbot. The move comes at a time when Singapore plans to lift border restrictions on visitors from mainland China.
Accor hosts ALL Business Forum with key industry leaders to share insights towards the futures together
11/21/2020|2:43:47 PM|
Capitalizing upon the business trending up momentum, the business travel sector will shape the future for a sustaining and even more robust industry.
JD.com, China Southern Airlines launch ship-to-home luggage service
12/09/2020|2:01:38 PM|
The service allows a luggage-free travelling experience, so customers can save time instead of waiting at the baggage carousel
Airasia.com starts its journey to be an all-inclusive digital platform: will it be an easy way to go?
11/02/2020|9:46:18 AM|
Airasia.com wants to be both a specialist and an all-rounder, but removing obstacles ahead may not an easy task.
“Shanghai Female Socialites Group Buy” exposé online triggers social media buzz on luxury hotels
10/27/2020|12:23:24 PM|
5-Star Luxury hotels tagged and their products and services listed for collaborative consumption by social media group “Shanghai Female Socialites”.
Travel marketers show penchant for unconventional tactics to boost recovery
10/23/2020|9:37:25 AM|
Be it for looking beyond popular 3rd party ecosystems or supporting revenue generation post business model pivot, companies in China are open to experimenting to reach out to consumers.
Infor launches cloud PMS in China; United, American halt non-stop flights | Daily Brief
12/03/2020|1:28:26 AM|
Trip.com Group reports first profit post-pandemic; Dynamic fares arrive on Beijing-Shanghai high-speed rail.
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