Search results for “PMS”
Best Western acquires PMS firm AutoClerk
08/23/2019|1:11:21 PM|
The acquisition marks BWHR's effort to simplify distribution for its hotels by making management of technology, revenue and customer relationship, reporting and connectivity simpler and easier.
Trump bans a Chinese acquisition; Booking restructures BU | Weekly Review
03/07/2020|11:15:20 PM|
Booking.com's China director has been ousted; An Alibaba-invested outbound travel company liquidated amid virus outbreak.
Platform-thinking: a powerful approach to upselling
02/08/2020|1:10:54 PM|
Having a platform strategy and the business know-how to exploit it is more important than 'owning' the ecosystem.
Local, global travel firms join fight against coronavirus outbreak - Virus Updates
02/03/2020|3:13:07 PM|
Some 271 hotels in Wuhan and 47 hotels in nearby areas have so far provided 6,056 medical workers with over 40,000 room nights of free accommodation.
Annual wrap-up: 12 major travel news events in 2019
12/26/2019|4:42:58 PM|
Buoyed by technological innovations and transformation in consumer demands, the travel sector has soared despite turbulence in the year.
Global CRM Study: The state of CRM and guest data management
09/05/2019|3:51:26 PM|
Personalization is the path to better guest relations.
The myth about guest personalization — it takes two
07/17/2019|7:25:19 AM|
Personalization takes two — the power of modern technology, and the continued investment of hoteliers to go the extra mile and get to know their guests and their guest segments.
Hotels in China dig deep to evaluate what makes data an asset
08/05/2019|4:59:49 PM|
The result-oriented approach is starting to stand out as hotels are now assessing ways to use insights, both via automation for digital touchpoints as well as equipping their staff at a property level, to serve their guests better.
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