Search results for “customer loyalty”
Unlimited passes are fine, but airlines must focus on passenger confidence
08/19/2020|5:58:40 PM|
Sales initiatives like unlimited flight passes can pave way for a decent sized cash-flow injection in the short-term. In addition to exploring more options for revenue generation, there is also a need to focus on other aspects to boost the passenger confidence.
Agoda gears up for rebound in travel in APAC region
11/10/2021|4:23:53 PM|
John Brown, Agoda’s CEO, asserts that the company coped up with the prolonged exacting situation by being agile, through its focus on pivoting its business and building meaningful partnerships.
Cathay to merge existing loyalty programmes into a unified platform
12/07/2021|6:27:15 PM|
According to the airline's website, Marco Polo Club club points will become Status Points from July 2022.
Huazhu’s CEO extends support to franchisees
11/27/2021|11:00:55 AM|
The Chinese hotel company acknowledges that the going hasn’t been easy for its franchisees in certain areas and Huazhu has decided to revitalize the “weakened confidence” via certain financial relief.
Tripadvisor Q3 Experience & Dining revenue reached 80% of 2019 level
11/11/2021|3:42:19 PM|
During the third quarter of 2021, average monthly unique users on Tripadvisor-branded websites increased to approximately 76% of 2019’s comparable period.
Hotel group Sunmei attracts strategic investment from smart phone maker Xiaomi
11/10/2021|2:17:35 PM|
The two companies will conduct intelligent upgrading for the Thank Hotel portfolios.
Brand loyalty supersedes channel loyalty
09/28/2021|9:02:25 PM|
Hoteliers should embrace loyal customers, regardless of what channel they use.
Hopper to power Marriott Bonvoy’s experiences after it buys PlacePass
10/20/2021|1:15:15 PM|
Hopper plans to expand this third-party distribution network.
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