Search results for “customer loyalty”
Hotel revenue management: solutions, best practices, revenue manager’s role
01/06/2019|11:20:51 AM|
While revenue management is focused on the whole revenue of a business, including ancillary revenue and spending, yield management focuses on the price and the volume of sales.
OpenTable encourages diners to travel with its new loyalty play
01/21/2019|6:41:53 PM|
Loyalty connection between Kayak and OpenTable hints at a future where all of Booking Holdings’ six brands are presented to consumers as a comprehensive, consolidated platform.
Are Airbnb and Google revolutionising hotel distribution? One year on
01/22/2019|2:26:33 PM|
The reality is that all forms of accommodation will soon be available via both traditional OTAs and new platforms like Airbnb.
Hotels try their hand at home-sharing
01/30/2019|1:02:14 PM|
Hotels are wise to experiment but it’s not yet clear how far hotels are willing to expand into home-sharing.
Airbnb’s ‘Superguest’ program: the benefits we want to see
12/19/2018|6:04:22 PM|
"Some of the questions seemed to indicate that Airbnb was considering setting up an arrivals lounge in certain popular city centers," says a realtor who has been booking with Airbnb since 2013.
What the post-disruptive marketing landscape will look like?
01/17/2019|2:29:48 PM|
Of those predictions, perhaps the most disruptive to the current prevailing marketing perspective is the idea that customer experience initiatives may be facing a pullback.
Amadeus and Points.com partner to scale loyalty tech for airlines
12/14/2018|5:14:08 PM|
Amadeus’s and Points.com’s systems are cloud-based which, when synched, can offer real-time data updates and backups more consistently than the on-premise data centers still used by many airlines.
China’s travel deficit to widen, AA furthers code-share with China Southern, and more
01/29/2019|10:39:35 AM|
China’s travel deficit will exceed 100 million trips in five years, American Airlines and China Southern expanded codeshare partnership on additional routes, and Qunar.com registered 30% increase in GMV in 2018.
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