Search results for “customer journey”
Addressing consumers across a new customer journey
03/29/2021|2:20:26 PM|
After an unprecedented year that disrupted every category of business, brands are leaning in to reimagine the way they engage at every point in a consumer’s journey.
Hospitality’s recovery: lessons for hoteliers from aviation
09/22/2021|3:54:49 PM|
The needs of the guest must always be the priority.
What’s next for travel? 3 actions to meet changing consumer demand
07/02/2021|5:24:33 PM|
Some people are booking for now and the shorter term, some for later in the year, and some are taking time to research bigger trips for the future.
5 ways your hotel can benefit from a Customer Data Platform
05/21/2021|2:42:55 PM|
The main aim of CDP is to create a 360-degree customer profile.
In a cookieless future, half-baked marketing won’t do
05/12/2021|8:01:07 AM|
Online businesses have for years relied on third-party cookies for profiles of site visitors. Are they prepared for a world without them?
Expedia rebrands as consumer travel needs change
04/20/2021|6:35:15 PM|
Since the COVID-19 pandemic broke out last year, people are being much more considerate about how and when they travel — and who they travel with.
How can your property emerge as a winner in 2021?
04/02/2021|5:37:18 PM|
Many hoteliers are continuing with shortsighted budgeting decisions in 2021, without considering the long-term implications.
Trip.com partners with The Commons Project Foundation towards safer cross-border travel
04/15/2021|11:02:38 AM|
Trip.com Group has joined forces with The Commons Project Foundation and the World Economic Forum, to announce its membership in the CommonTrust Framework.
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