Search results for “Experience Rewards”
What do cruise passengers want or need from hotels?
05/24/2019|10:00:51 AM|
Beyond pre- and post-cruise stays, there are other opportunities for hotels to bring cruise passengers in.
Lonely Planet acquires TRILL to make its visual content bookable
04/04/2019|12:03:13 PM|
TRILL analyses images and creates links to booking sites for hotels, experiences or restaurants.
Common mistakes that hotels make
03/11/2019|11:43:02 AM|
It’s important to ask open questions rather than closed ones – “How was your journey?” will proffer much more information than “Did you have a good journey?”.
Flight Centre invests in Jay Walker’s biz travel company Upside
04/09/2019|5:28:38 PM|
According to Flight Centre, there’s lots of different solutions out there and sometimes a JV works better than an acquisition.
Huazhu launches shared booking platform Yisu for independent hotels
04/23/2019|4:59:28 PM|
In the first year of its operation in 2019, Yisu will provide direct sales channels to soft brand stores and it will charge no commissions as its goal is not to make a short-term profit.
Traveler survey yields insights into booking behaviors
04/01/2019|10:44:46 AM|
There appears to be a serious risk of potential customers being intercepted before reaching OTA services, by Google or perhaps the return of Amazon to the travel space.
Hilton gains from China's tourism boom with 'the right brand'
03/20/2019|9:38:15 AM|
Hilton serves as an extension of the neighborhood, offering a taste of the surrounding locale through distinctively local designs, food and drink, partnerships and more.
Simple CX = customer delight, but what about fraud prevention?
03/17/2019|6:58:12 PM|
Simple experiences that mean convenience and control for shoppers are welcome. But they also mean a bigger threat as far as fraudulent transactions and account takeover are concerned.
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