Search results for “Brand loyalty”
Layoffs start as Cathay Pacific completes HK Express acquisition
07/25/2019|5:40:47 PM|
Cathay’s Asia Miles loyalty programme is expected to takeover HK Express’ Reward-U loyalty programme while HK Express’ holiday arm U-Fly Holidays is expected to be folded into Cathay Pacific Holidays.
Marriott jumps into all-inclusive resorts with Ritz-Carlton deal
08/06/2019|5:52:37 PM|
Marriott announced plans for two new resorts that will cost more than $800 million combined to build.
Amadeus addresses four converging trends to sustain its edge
08/09/2019|6:31:36 PM|
Consumer channels, distribution integration, merchandising and emerging technologies are shaking up the travel sector.
How hotels are adapting to the biggest disruptors
07/02/2019|5:10:47 PM|
Such disruption, in a good way, has the hospitality industry focused on a "return on experience" metric.
Accor’s renewed focus – aspirational and experiential aspects of a guest
06/11/2019|4:16:13 PM|
The driver for Accor going forward is the renewed focus on live + work + play aspects of a guest and owning the relationship, drifting away from being just owner of properties.
Online travel’s eDreams apes Amazon with Prime subscription service
06/28/2019|6:27:06 PM|
A subscription model would give it a deeper relationship with certain customers.
Burning questions: Too many brands? Too much tech?
06/16/2019|11:29:42 PM|
The key is “providing choice broad enough to keep them (guests) with us,” he said, “as opposed to going to an (online travel agency), Google and being an intermediary customer.”
Airbnb, Expedia, Google: 4 lessons the hotel industry can learn from the digital giants
06/28/2019|4:24:11 PM|
From meaningful brand architecture to brand expansion strategies, a look at key lessons traditional hospitality players can learn from the digital giants.
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