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Addressing consumers across a new customer journey

Addressing consumers across a new customer journey

After an unprecedented year that disrupted every category of business, brands are leaning in to reimagine the way they engage at every point in a consumer’s journey.

03/29/2021|2:20:26 PM|Ad Age
First panda-themed tourist train "panda train" starts trial run in Sichuan

First panda-themed tourist train "panda train" starts trial run in Sichuan

Panda Train's first trip from Chengdu to Zunyi is scheduled to start operation on March 28.

03/26/2021|10:41:33 AM|China Daily
First-party data: The elusive key to travel's recovery

First-party data: The elusive key to travel's recovery

A storm of developments makes personalization significantly more challenging for everyone. To ride the wave of recovery, travel companies need to listen and learn how traveler preferences are changing.

03/25/2021|6:41:49 PM|PhocusWire
Hopper raises $170 million to expand online travel loyalty biz

Hopper raises $170 million to expand online travel loyalty biz

Investors are seeing opportunities in travel’s rebound, and there is the ongoing combination of travel agencies and financial services.

03/25/2021|3:02:20 PM|Betakit
How pandemic-led consumer behaviors might play out in travel

How pandemic-led consumer behaviors might play out in travel

As with past global events, consumers are likely to be value-conscious.

03/23/2021|7:08:04 PM|PhocusWire
Trip.com launches new train booking features in South Korea

Trip.com launches new train booking features in South Korea

Passengers can select their seats on the Trip.com app in advance for KTX, ITX and Mugunghwa-ho trains across South Korea.

03/22/2021|11:26:36 AM|PR Newswire
Hotel membership operator raises fund; expense management startup invested by Tencent | Weekly Review

Hotel membership operator raises fund; expense management startup invested by Tencent | Weekly Review

Trip.com Group counts Baidu as top investor, overseas revenue drops significantly; China asks visa applicants to get inoculated with Chinese-made vaccines.

03/21/2021|1:46:52 PM|ChinaTravelNews
Los Angeles Tourism invites visitors to #Startyourcomeback, partners with Cercle for a livestream set

Los Angeles Tourism invites visitors to #Startyourcomeback, partners with Cercle for a livestream set

The “magic hour” timed show happens March 22 and will be available worldwide on Facebook Live and Twitch.

03/19/2021|9:51:23 AM|Los Angeles Tourism & Convention Board
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