Despite accounting for a significant volume of website traffic, mobile still only accounts for 10.2% of total website revenue across the hotels.
In many respects, native apps are the preferred channel over web due to their speed, additional functionality, and better overall UX.
Accorhotels CEO Bazin said 90% or maybe even 100% of transactions in China would be mobile payment driven in two years.
Smartphones are the new concierge. Over 70% of U.S. travelers agree that they "always" use their smartphones when traveling, up from 41% in 2015.
Hopper begins to expand beyond airfare predictions and flight bookings to offer consumers hotel rate predictions and room bookings.
Net Affinity's study suggests that women dominate hotel search on digital platforms. The ratio of female to male visitors is 2:1, but men convert 1.5 times more often on their visits.
Shanghai Disneyland launches digital Fastpass service costing $10, which allows guests to book Fastpasses on their phone instead of hurrying to designated Guest Services locations.
Daimler’s Mercedes-Benz Vans unit is forming a new joint venture with Via to launch shared rides around European cities.
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