Amadeus has signed an exclusive deal with Wandrian, a global rail specialist, to distribute rail content to travel agents outside Europe who want to book rail globally. (6/28/2007)
Through the advanced web-based system Amadeus RailAgent, travel agents outside Europe will have online connectivity and tools enabling them to book global rail passes and point-to-point tickets for travel in Europe, the US and Canada, Australia, New Zealand and India. Amadeus RailAgent will offer high-speed trains and scenic trains such as Eurostar, Trenitalia, BritRail, Thalys, TGV, ICE, VIA Rail and Rail Australia.
“Providing innovative e-commerce solutions that facilitate the distribution of rail tickets is an integral part of our strategy and we feel that this partnership with Amadeus will bring travel agents a rounded solution to enable the effective sale of rail tickets while fulfilling their back-office needs,” said Bret Gordon, CEO, Wandrian.
Albert Pozo, Managing Director, Travel Services & Leisure, Amadeus said this specific solution will allow travel agencies outside Europe to be able to book rail content worldwide, which had been a difficult challenge in the past.
Amadeus RailAgent is integrated into the travel agent’s back-office system for tracking, accounting and billing purposes. Amadeus gives travel agents access to a range of rail content including availabilities, schedules, maps, images, destination and local weather information. The user-friendly interface includes a state-of-the-art rail planning tool, which allows travel agents to produce a customised itinerary for travellers; the system also allows booking and payment for inter-modal itineraries (combining air, rail and car) in the same platform. These features enable agents to offer complete and tailored service to each customer, enhance satisfaction, and increase customer loyalty.
